Work from home is the new norm this year. The major IT companies, such as Twitter and Spotify, are encouraging employees to work from home. Online meetings and virtual conferences replace our traditional meetings and group discussions. Zoom leads with a high market share. The software can be complex for new users. While making video calls, it can become embarrassing when the audio/speakers stop working on your side.
The audio issues on the admin side can interrupt the ongoing Zoom meeting. Something thatâs not ideal for the overall software experience. There can be many reasons behind the behavior.
For instance, you might have accidentally hit the mute button, he PC/Mac might be connected to another Bluetooth device, problems with the audio settings no Zoom, etc. In this post, we will guide you through the top eight troubleshooting options to fix the audio issues on Zoom.
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Spotify is a digital music service that gives you access to millions of songs. Windows 10âs media overlay shows up only when you adjust volume and apps such as Chrome, Microsoft Edge or Spotify are opened. The volume overlay would automatically dismiss after a few seconds. I've noticed since yesterday that the volume in spotify web player is very low compared to all other sounds on both my work and home PC. This definitely isn't due to any audio settings, changes in equipment, or faulty gear - my home speakers and work headphones play everything else (i.e. Itunes, youtube in the same browser) at normal volume.
1. Join Zoom Video With Computer Audio
When you start the meeting on Zoom, the app gives you a couple of options to join the meeting. You can directly compose the meeting with video and audio.
The Zoom app will offer the pop-up to let you join with Computer Audio when you tap on the New Meeting option. You can enable the âAutomatically join audio by computer when joining a meetingâ option. he software will remember the settings and make sure that you join the Zoom meeting with audio enabled.
2. Check Computer Audio
This has happened to me a couple of times. That's because the mute button looks on the Apple MacBook. Sometimes I use the mute button on the keyboard to quickly silence the sound. MacBooks donât display the LED indicator showing the mute button it on.
You can forget to unmute it before the Zoom meeting. Press the F10 key and make sure that you have unmuted the sound on your device.
Also on Guiding Tech13 Helpful Zoom Video Settings That You Might Not KnowRead More3. Select Your Device Speakers From the Zoom Audio Settings
Zoom allows you to change the default speakers for the meeting. If you are using your phone as a webcam or connected to some third-party speakers, you need to make sure that you have selected the Zoom Audio Settings' relevant accessory.
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Let me share what happened to me. I used my iPhone as a webcam on Zoom using the EpocCam software. For that, I downloaded the relevant drivers and set up the service. During setup, I changed the Audio Settings on Zoom from MacBook Speakers to EpocCam device.
The next time when I tried to conduct the meeting on the Zoom app, it remembered my last settings and tried to use EpocCam instead of MacBook speakers for audio. When I didn't use EpocCam app, I couldnât hear audio from the other side. So I had to revert to MacBook speakers from the Zoom Settings > Audio to fix the issue.
4. Check Output Volume From Audio Settings
Itâs always advisable to check the volume output setting before starting an important meeting. Follow the steps below to test and make volume adjustments in the Zoom app.
Step 1: Open the Zoom app on your device.
Step 2: Tap on the Settings icon at the upper right corner.
Step 3: Go to Audio Settings and use the slider and tap on the Test Speakers button to adjust the volume levels.
Add Spotify To DesktopAlso on Guiding Tech#ZoomClick here to see our Zoom articles page5. Disable Bluetooth
You might have used Bluetooth on your PC or Mac to connect headphones or TWS (Total Wireless Stereo). Most users forget to turn off the Bluetooth after use. The next time you compose the Zoom meeting, it might use the Bluetooth function and connect to a paired device.
In such cases, you wonât be able to hear audio from your side. Make sure that you have disabled the Bluetooth on your side, and itâs not connected to any third-party Bluetooth accessory.
6. Make Sure the Microphone Is Working on Other Userâs Side
The audio is working perfectly fine on your side. The issue might be from the other side. The Zoom attendees might be having microphone issues on their side. You can kindly ask them to fix the microphone so that you can hear them during the Zoom meeting.
We have already covered a detailed post to fix microphone issues on Zoom. Share the post link with attendees to fix the issue.
Ebooks by Guiding TechThe Ultimate Guide to Zoom
The Best Zoom Tips, Tricks and How-tos for Zoom, the popular video conferencing tool.
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